Career Opportunities

Career Opportunities

Career Opportunities

Career Opportunities

Career Opportunities

Career Opportunities

FM:Systems is always looking for highly motivated, energetic, and talented people to join our team. We develop powerful facility management software, forge relationships with industry leaders, and foster fulfilling roles in our communities. If you are interested career opportunities with us, please submit your resume for consideration to hr@fmsystems.com.

Software Implementation Project Manager

The Software Implementation Project Manager is responsible for managing successful implementations of FM:Systems facilities management software. This is a highly collaborative role in a fast-paced environment and requires exceptional communication and project management skills. The project manager will work extensively with customers stakeholders as well as internal teams to expertly guide customers through the implementation process.

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Responsibilities:
  • Managing all aspects of project delivery to ensure project completion on time, within budget & scope, and with high customer satisfaction
  • Define project scope and goals that support customer business objectives in collaboration with all stakeholders
  • Planning of all project tasks including deliverables, schedule, and internal resource scheduling to accomplish project goals
  • Lead discovery sessions with customer stakeholders. Interpret customer business needs utilizing interviews, document analysis, requirements workshops, and site visits. Recommend best practice solutions in order to achieve business goals
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Adhere to project management methodology including project tracking & reporting and documentation standards & templates
  • Serve as the conduit between the client and the internal technical team member(s)
Requirements:
  • Raleigh, NC based position
  • Bachelor’s Degree or the equivalent in education and experience
  • Strong analytical and project management skills
  • Exceptional communication, writing, and organizational skills
  • Ability to work effectively as a team member of complex projects
  • Experience with CAFM/IWMS applications a plus
  • Experience managing enterprise-wide technology implementations a plus
  • Knowledge of web technologies and industry-standard relational database products
  • Travel will be at approximately 20% – domestically and internationally

Industry Account Manager

As an Industry Account Manager, you will be focused on maintaining and upselling into the current higher education and healthcare client base for the U.S. and Canada. You must have a strong work ethic and be results-oriented. Proven enterprise sales experience in consultative sales role combined with ability to maintain long term client relationships is a must. Logistically the client would prefer a candidate based near the corporate HQ in Raleigh, NC but for the right candidate, the location can be based within the US as a remote location working from a home base. If this sounds like a great match for you, submit a resume today!

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Responsibilities:
  • Develop network within current customer base to create upsell/cross-sell opportunities
  • Establish and maintain long-term customer relationships
  • Create strong referral network
  • Expand current contract values through upselling additional software services
Requirements:
  • Bachelor’s degree, preferably in Business
  • Strong direct and upsell sales experience
  • At least 5 years of experience in an account management role with strong relationship building skills
  • Enterprise software sales experience a must
  • Higher education/healthcare vertical experience a strong plus
  • Proven track record of past success a must
  • Ability to travel up to 50% for this opportunity a must

Digital Marketing Manager

FM:Systems is growing its marketing team and needs an expert in digital marketing and integrated marketing campaigns to create and manage a world-class automated lead generation, conversion and scoring program. You will work closely with our Content Marketing team to create programs that deliver highly qualified demand to our business development teams.

Working with the relevant stakeholders across Marketing and Sales, you will manage nurturing programs for pre-lead, lead/opportunity acceleration and lead/opportunity re-activation. You will also work closely with our marketing and finance team to produce complete end-to-end views of nurturing and scoring effectiveness. Using that information, you will optimize the nurturing and lead scoring programs to maximize return, velocity and efficiency in the demand funnel.

This position will be based in our Raleigh, NC office.

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Responsibilities:
  • Develop and execute digital marketing campaigns, including all traffic, conversion and optimization efforts to reach revenue goals and KPIs while maximizing ROI.
  • Identify and drive action plans to improve conversion rates and inbound lead development and demand generation.
  • Further develop and improve FM:Systems digital campaign marketing strategy and automation plan development with deep collaboration and coordination across Marketing and Sales.
  • Plan and execute all pay-per-click campaigns, including vendor management, campaign data analysis and executive reporting to increase traffic and improve customer conversion rates.
  • Utilize display and retargeting campaigns to drive awareness, increase traffic and improve customer conversion rates. Analyze all campaigns utilizing web analytics tools.
  • Manage AdWords, social media advertising and all other online ad campaigns.
  • Collaborate cross functionally with key stakeholders across the company to drive alignment and results on digital marketing initiatives and approaches.
  • Lead the demand funnel optimization program to improve the effectiveness of campaigns from contact acquisition to revenue to renewal.
  • Define and optimize key performance metrics and prepare relevant dashboards to share results across the team and report up to senior management.
  • Communicate demand performance, insights and opportunities throughout the organization with frequent analysis and a focus on key performance metrics.
Requirements:
  • 5+ years’ experience in a relevant Marketing or Sales Operations role with a deep understanding of digital lead-to-revenue demand funnels and reporting (B2B experience preferred).
  • 3+ years’ experience with marketing automation platforms (e.g., Marketo, Pardot, Eloqua, Sitecore Experience Automation, etc. with Marketo being our preferred platform).
  • Excellent writing skills, especially copywriting for the B2B audience.
  • Word, PowerPoint, Excel.
  • Demonstrated ability to execute successful projects with minimal supervision.
  • Adobe Creative Suite experience a plus.
  • Attention to detail and strong organizational skills with the ability to manage multiple projects and requests.

Implementation Specialist

The Implementation Specialist is responsible for configuring customer installations of FM:Systems software, modeling each customer’s unique requirements for facility data and processes. We are looking for a bright generalist who will be a fast learner of FM:Systems technology and who thrives in a fast-paced, customer-focused environment.

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Principal Responsibilities Include:
  • Configure FM:Systems solutions based on the documentation provided by the Project Manager/Business Analyst
  • Develop customer-specific web pages, reports, and dashboards
  • Implement data imports & exports to/from customer data sources
  • Responsible for multiple concurrent projects
Position Requirements:
  • Raleigh, NC based position
  • Exceptional communication, writing, and organizational skills
  • Ability to work effectively as a team member of complex projects
  • Exceptional attention to detail and ability to multi-task
  • MS SQL Server experience (queries, functions, triggers and stored procedures)
  • Experience installing and configuring enterprise web based applications
  • Experience with report writing or html authoring
  • Ability to work effectively as a team member on complex projects
  • Experience with software that includes MS Word, MS Excel
  • Experience with CAFM/IWMS applications a plus
  • Knowledge of Windows servers and network security a plus
  • Working knowledge of Autodesk AutoCAD and/or Revit a plus
  • Travel will be less than 10% – domestically and internationally

Regional Manager

The ideal Regional Manager candidate would have 5-10 years experience selling enterprise software; successful track record of exceeding quota in an outbound business development and sales role; experience working with and selling through channel partners; knowledge of facilities management software and consulting services is a strong plus.

Must have a strong work ethic and be results oriented. Proven sales experience in consultative sales role combined with ability to work with multiple decision makers is required. Must be a proven “hunter” with ability to aggressively engage with clients to build pipeline.

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Principal Responsibilities Include:
  • Develop client base in territory through direct outbound sales
  • Establish long term customer relationships
  • Knowledge of selling in conjunction with channel partners
  • Recruit and manage Channel Partners in territory
Position Requirements:
  • Four year degree preferably in Business
  • Position requires 50% travel
  • Strong direct and channel sales experience
  • Solution selling experience
  • Hunter

Business Development Representative (entry level)

The Business Development Representative is responsible for qualifying leads that build pipeline for the field sales organization. This entry level position will be responsible for responding to inbound information requests, running regional lead campaigns, developing and qualifying leads, and aligning to specific geographic territories for follow up on general inquiries.

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Responsibilities include:
  • Build and Manage lead development pipeline – Regional campaigns, cold calling
  • Achieve or exceed goal for qualified leads on a monthly basis
  • Qualify all sales leads based upon specific lead qualification criteria definitions
  • Provide baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
  • Develop superior customer service relationship with prospects
  • Provide weekly activity report to management
  • Proactively continue company product and competitive product and market knowledge via website, on-line webinars, and marketing information
  • Update prospect interaction in CRM application daily
Position Requirements:
  • Business Development experience
  • Minimum of 1 year sales experience
  • Proven track record of success
  • Ability to work in a high energy, sales team environment
  • Proficient with standard corporate productivity tools (email, v-mail, MS Office)
  • Outstanding written and oral communication skills