Career Opportunities

Career Opportunities

Career Opportunities

Career Opportunities

Career Opportunities

FM:Systems is always looking for highly motivated, energetic, and talented people to join our team. We develop powerful facility management software, forge relationships with industry leaders, and foster fulfilling roles in our communities. If you are interested career opportunities with us, please submit your resume for consideration to hr@fmsystems.com.

Technical Support Specialist II

FM:Systems is looking for energetic, customer centric individuals who love technology and enjoy being part of an industry leading support team.

The Technical Support Specialist is responsible for providing telephone, web portal, and email support of FM:Systems software.

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Major Responsibilities Include

Provide Services to External Customers Including:

  • Professional Response to customers via phone and email
  • Troubleshoot customer issues involving:
    • Data (mostly SQL,XML)
    • Environment (MS Windows, some iOS)
    • Proprietary Software (web-based software using IIS and web services)
    • Third Party Software
      • SQL Server Reporting Services, SQL Server Integration Services
      • Knowledge of Autodesk products including AutoCAD and Revit are a plus
  • Provide clear, consistent follow-up communication to customers from initial contact through issue resolution
  • Provides answers to clients by identifying problems; researching answers and guiding client through corrective steps.

Regional Manager

The Regional Manager candidate would have 5-10 years experience selling enterprise software; successful track record of exceeding quota in an outbound business development and sales role; experience working with and selling through channel partners; knowledge of facilities management software and consulting services is a strong plus.

Must have a strong work ethic and be results oriented. Proven sales experience in consultative sales role combined with ability to work with multiple decision makers is required.

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Principal Responsibilities Include
  • Develop client base in territory through direct outbound sales
  • Establish long term customer relationships
  • Knowledge of selling in conjunction with channel partners
  • Recruit and manage Channel Partners in territory
Position Requirements
  • Four year degree preferably in Business
  • Position requires 50% travel
  • Strong direct and channel sales experience
  • Hunter and Farmer

Lead Development Representative (entry level)

The Lead Development Representative is responsible for qualifying leads that build pipeline for the field sales organization. This entry level position will be responsible for responding to inbound information requests, running regional lead campaigns, developing and qualifying leads, and aligning to specific geographic territories for follow up on general inquiries.

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Responsibilities include:
  • Build and Manage lead development pipeline – Regional campaigns, cold calling
  • Achieve or exceed goal for qualified leads on a monthly basis
  • Qualify all sales leads based upon specific lead qualification criteria definitions
  • Provide baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
  • Develop superior customer service relationship with prospects
  • Provide weekly activity report to management
  • Proactively continue company product and competitive product and market knowledge via website, on-line webinars, and marketing information
  • Update prospect interaction in CRM application daily
Position Requirements:
  • Lead Development experience
  • Minimum of 1 year sales experience
  • Proven track record of success
  • Ability to work in a high energy, sales team environment
  • Proficient with standard corporate productivity tools (email, v-mail, MS Office)
  • Outstanding written and oral communication skills