Author: Wiley Coleman

Space as an Asset for Higher Education Institutions

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A couple of years ago one of our higher education clients told me that the reason they decided to invest in an Integrated Workplace Management System (IWMS) was due to a University mandate to “begin treating space as an asset.” To this day, I don’t know that anyone has been able to explain the need for our software more simply and eloquently. That simple statement had a very powerful message behind it. The University’s leadership had decided to make a fundamental shift in the way they approach the management of their space and facilities. An asset is proactively assessed, maintained and planned for. Your assets are an investment. Investments must be properly managed.

The idea itself isn’t revolutionary. The first sentence on the first page of the Facilities Inventory and Classification Manual (FICM) states that “along with its human resources, financial assets and intellectual cache, space is a primary resource of an educational institution.” The overarching idea of that first page is this: if you don’t have accurate and defensible space and facilities data, you can’t truly know if you have the proper resources to fulfill your mission as a higher education institution. So why don’t more universities adopt a similar view of their space?

There is no simple answer. Higher education institutions are under a lot of pressure these days. Some would even go so far as to say they are facing a crisis. There is tremendous competition in higher education and the cost structure has dropped significantly. Students now have more choices than ever before. This would also require a change to the traditional faculty-driven model of allocating space–and we all know how most people feel about change.

However, crisis leads to innovation and more and more universities will inevitably come to the same conclusion: space must be viewed and treated as an asset. Universities must truly understand the cost of doing business and a large part of that is understanding how their space is being utilized. The ability to easily capture an accurate snapshot of your space as it is today, understanding your space utilization and having good data to plan for the future is and will continue to be a critical part of an efficiently functioning higher education institution.

How to Manage Your Healthcare Facility with Certainty

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Healthcare is one of the most dynamic and complex industries in the world. The uncertainty that hospitals face (regulatory demands, governmental mandates, patient satisfaction, etc.) puts them in a challenging position. Many important factors are just simply out of their control. So what do you do when you can’t control everything around you? You control what you can, you get proactive, and you put yourself in the best position possible to deal with change.

One thing that hospitals can absolutely control is their space and how it’s managed. Taking a proactive stance in managing your facilities will lead to much greater organizational efficiency. The functionality, data and reporting that comes from an IWMS like FM:Interact will allow healthcare organizations to move into the future with much less uncertainty.

baystate health success story - How to Manage Your Healthcare Facility with CertaintyBaystate Health, one of our healthcare customers, has been using FM:Interact to manage their healthcare facilities for over 15 years. Prior to FM:Interact, the biggest challenge they faced was not being able to streamline their maintenance processes. Another major pain point was preparing their monthly maintenance chargeback reports, which are critical in knowing how much it costs to operate their off-site buildings. Continue reading how Baystate Health has maintained control over their maintenance management process and streamlined it across their three campuses since the implementation of FM:Interact, download the Baystate Health Success Story.