How our Customers Enhanced Their FM Knowledge at the 2016 User Conference

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The Future of Buildings

The FM:Systems User Conference is always the most exciting time of year—we work with our customers and business partners throughout the year and our conference allows us to meet them in person and spend a few days learning more about FM:Interact.

Each year our conference continues to grow, not only in size but the quality in our presentations and everything we have to offer. I have first handedly seen our conference get better and better every year and with this being my 5th conference I’ve been to I can honestly say it has been the best one yet.

2016UC-AudienceOur User Conference gathers FM:Systems customers and business partners from all over the world, this year we had attendance from 6 different countries—Australia, Lebanon, Panama, Iceland, Canada, and the United States. All our attendees have one common interest, FM:Interact. There is no better place to learn about the latest FM trends and innovations, listen to best practices from industry leaders, and learn about the latest FM:Interact technologies.

Prior to the conference we offer two full days of classroom training where our attendees can learn how to take better advantage of FM:Interact in a classroom environment led by our consulting team. There is huge interest in our classroom training and our sessions always fill up quickly. This was the second year in a row where we had to open up another track to accommodate the high demand of some of the classes.

The full conference kicks off on Wednesday night at our Welcome Reception where everyone networks over hors d’oeuvres and drinks while meeting our sponsors—AMS CAD + CAFM Solutions, Autodesk, CADD Microsystems, Dell, JLL, Little, and RSP i_SPACE.

2016UC-KeynoteThursday is filled with presentations—both customer success story presentations as well as sessions by FM:Systems staff discussing more technical product features. This year’s theme was, “The Future of Buildings” and we started the day off with a great keynote by our CEO and Founder, Michael Schley. Throughout the day we had several things our attendees can take part in—product usability testing, video testimonials, the chance to meet with our product management team, as well as one-on-one time with our consultants.

Thursday evening we had a dinner at the North Carolina Museum of Natural Sciences which is just a few blocks away from the conference hotel. Cocktail hour was on the first floor where we were able to look at exhibits while networking over hors d’oeuvres and drinks. We then had a plated dinner throughout two floors of the museum and had the chance to walk around and view all the exhibits afterwards.

On Friday we continued to have customer success story presentations and also offered a third track which consisted of a higher education and a healthcare panel. We are growing in these two industries and offered a track specifically for these customers so they could meet other organizations in their industry face-to-face and learn how others are using FM:Interact to manage their facilities.

Prior to our closing session we gave away several prizes—some lucky winners won some FM:Systems swag, two individuals who did video testimonials won Apple Watch’s, and we gave away a grand prize which was a weekend getaway at our 2017 User Conference.

We were so thrilled to announce we are moving locations for our 2017 FM:Systems User Conference—it will be in San Diego, California April 19-21! I hope to see as many customers and business partners there that can possibly attend!

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