Tag: technology

Workplace Technology Adoption Will Continue to Drive Organizational Priorities

michael blog header1 - Workplace Technology Adoption Will Continue to Drive Organizational Priorities

In our recent webcast, Eddy Wagoner, CIO JLL, showed that ‘future fit’ organizations outpace their peers in technology adoption and demonstrated the strong correlation between technology adoption and market outperformance.

Prior to COVID-19, JLL surveyed a little over 600 companies about what they were focused on and their priorities for 2020. In that survey, it revealed a shifting in priorities for the real estate industry. Investing in corporate real estate technology jumped from being a lower priority to being the top priority over the next three years.

 

 

michael blog1 - Workplace Technology Adoption Will Continue to Drive Organizational Priorities

 

Since the survey results pre-dated the COVID-19 pandemic, we wanted to check our audience’s sentiment on data analytics. We polled webinar attendees with the question, “How likely it is that organizations will improve data gathering and analytics on workplace use?” We were struck by the overwhelmingly affirmative response, some 82% of respondents found it very likely (43%) or highly likely (39%), which boldly signals that CRE technology investment will only accelerate post-pandemic.

 

survey1 - Workplace Technology Adoption Will Continue to Drive Organizational Priorities

 

 

The Advantages of Being a Data-Driven Organization

 

It’s well known (as evidenced in reports from all of the major strategy consultancies) that data-driven organizations are increasing their competitive advantage over less-informed organizations. The McKinsey Global Institute has found, for example, that data-driven organizations are 23 times more likely to acquire customers, 6 times as likely to retain customers, and 19 times as likely to be profitable as a result.

 

With the major shifts happening across all industries due to COVID-19, having the right CRE technologies in place should remain a top priority now more than ever. Technology empowers organizations with the flexibility that’s crucial to navigating these major changes.

 

“If I told you in January that your entire workforce was going to go remote and that you were going to close your offices, people would have thought I was crazy. I would’ve thought I was crazy. Now we’ve proven that we need to be 100% flexible.” 

-Eddy Wagoner, CIO JLL Technologies

 

Prudent CFOs will seek to curtail expenses in difficult times, however, investing in technology is a proven way to reduce costs, increase efficiencies, ensure employee and customer satisfaction and retention, and prepare for the future.   

 

While organizations may be looking to reduce short- and long-term obligations, a time of disruptive change such as this is the ideal moment to make investments that prepare the organization to be ‘future fit.’ The challenge of the COVID-19 pandemic, and how to emerge from it, may be just the incentive you need to commit to data analytics to identify opportunities, enable better management, and inform and support key FM and CRE decisions. 

 

Workplace Analytics Solutions Can Help You To:

 

  • Leverage data for use- or event-based vs. programmed cleaning 
  • Right-size workstations and conference rooms for physical distancing 
  • Quantify occupant density and triggering alerts when this exceeds a threshold 
  • Quantify employee mobility for agile workspaces and desk sharing initiatives 
  • Enable targeted contamination follow-up in affected areas and employees. 

 

Leading solutions such as the FM:Systems portfolio of facilities management products can help organizations better prepare for a return to the workplace in the coming months. With these solutions, organizations can improve workplace effectiveness, and become future fit, by leveraging data analytics and IoT technologies that make the collection and tracking of space utilization data easier, more automated, and more accurate than ever before. 

 

 

 

Watch the full webcast >

 

Written by Michael Gresty, VP of Workplace Analytics at FM:Systems. Michael has over 25 years of experience advising Fortune 500 companies on leveraging workplace data to create an efficient, productive organization.

Planning for the Return to the Workplace

blog1 - Planning for the Return to the Workplace

Many organizations began the work from home phase of their COVID-19 pandemic response in early to mid-March and have developed effective remote working strategies that have enabled them to continue to move their businesses forward as best they can.  No one knows exactly how our workplaces will operate as the return to the workplace begins in the coming months and quarters but it’s time to start thinking about how we will all emerge.

FM:Systems conducted a webcast last week with JLL focused on the Future Fit Office and this term might mean something completely different than it did just a few months ago. One thing for sure is that organizations are beginning to plan and think outside the box how best to lead the return to the workplace as we emerge from this pandemic. We polled our audience last week with the question “How likely is it that your business will introduce additional measures to protect and improve employee health and wellbeing”. Unsurprisingly, 94% of responders indicated that their organizations were either highly likely or very likely to institute change.

 

survey1 - Planning for the Return to the Workplace

survey2 - Planning for the Return to the Workplace

 

 

“We need to look at how we rebalance our workstations and the use of individual workstations vs. shared settings and amenities such as cafeterias. What do those look like? What are those optimal distances and ratios between those spaces and how can we increase the agility to respond to changing employee needs and evolving employee needs to build that trust and ensure that employees are safe and healthy in the workplace?”

– Michael Gresty, VP of Workplace Analytics, FM:Systems

 

 

From a facilities perspective there are several areas that we will be exploring over the coming months with FM:Systems solutions to specifically target these areas including:

  • Space Planning and Management – Many organizations will be exploring how they can better utilize their workplace layouts to maximize social distancing while minimizing unnecessary employee interaction.  Additional alternative ways of using workstations may be employed including the use of reservation systems that limit when and where occupants can sit as well as provides the ability to track utilization.
  • Sanitation – in order to keep the workplace safer and healthier for occupants, regular managed processes and staff will be key to ensuring that workstations are sanitized properly before and after use.
  • Contamination Mitigation – In the event that an occupant is determined to be infected with COVID-19, organizations need to be prepared to understand when and where these occupants interacted with space, assets such as computers and office equipment as well as other employees including paths traveled and adjacent spaces which may have been infected.

 

“Let’s focus on resilience in our business operations. Resilience is getting things back to where they were or keeping them in a steady state. We need to focus more on adaptability. How do we adapt for what’s going on now and for the road ahead of us? I think challenging ourselves that we can’t use yesterday’s logic and that we can’t use yesterday’s way of utilization in managing our workplace is an important factor.” 

-Eddy Wagoner, CIO, JLL Technologies

 

Leading solutions such as the FM:Systems portfolio of facilities management products can help organizations better prepare for a return to the workplace in the coming months. With these solutions, organizations can improve workplace effectiveness, and become future fit, by leveraging data analytics and IoT technologies that make the collection and tracking of space utilization data easier, more automated, and more accurate than ever before.

 

 

 

Watch full webcast >