Support

As an FM:Systems customer, you have access to a multi-lingual group of experts. They are here to help you with any of your questions and talk through your needs to provide solutions.

Professional Services

Extensive Software Counseling

FM:Systems' consultants can apply years of professional facility management experience and IWMS, CAFM and CMMS knowledge to help define and maintain an effective project life-cycle. We will work with your organization to establish goals, monitor milestones and recommend enhancements and processes to optimize your investment through our enhanced software.

FM:Systems Professional Services Include:

Implementation:

FM:Systems provides a proven implementation methodology to meet your business requirements by involving you in all stages of the process. Our methodology includes software-based solution configuration, project management, and knowledge transfer activities created to ensure the smooth implementation of our IWMS software. Our process allows for the application of best practices, based on our experience, weighed with your needs to define a solution that meets your defined requirements and goals for your facilities.

Data Integration:

A successful FM:Interact computer software implementation should integrate and share data from and with different sources throughout your workplace and organization. FM:Systems can help you link FM:Interact to other systems in your organization to increase the effectiveness and distribute the benefits of your software system.

CAD & BIM Services

For a fully successful IWMS implementation, a key factor is fully integrating your facility and real estate information with the spatial data in your AutoCAD or BIM drawings. We will work with you to apply the correct space classifications for both your organization’s guidelines and industry standard measurements.

Data Integration

A successful FM:Interact computer software implementation should integrate and share data from and with different sources throughout your workplace and organization. FM:Systems can help you link FM:Interact to other systems in your organization to increase the effectiveness and distribute the benefits of your software system.

CAD & BIM Services

For a fully successful IWMS implementation, a key factor is fully integrating your facility and real estate information with the spatial data in your AutoCAD or BIM drawings. We will work with you to apply the correct space classifications for both your organization’s guidelines and industry standard measurements.

Hosting

For your real estate & facilities workplace

Allowing FM:Systems to host your FM:Interact implementation offers many benefits including ensuring the safety and security of your data.

Allowing FM:Systems to host your FM:Interact implementation offers many benefits including ensuring the safety and security of your data.

FM:Systems recognizes that your precious IT resources need to be focused on building your business through strategic planning and managing mission critical projects, not worrying about web hosting and managing servers. Choosing us to host FM:interact for you is a cost effective solution that will limit the burden on your existing IT resources while providing access to high-end computing infrastructure.

FM:Systems is pleased to announce that our hosting services have attained Safe Harbor certifications for the European Union and Switzerland and Privacy Certification through TRUSTe, the industry leader in data security certification.

These certifications validate that FM:Systems adheres to privacy best practices regarding the collection and use of personal information on its websites and applications. Additionally, they demonstrate FM:Systems’ commitment to maintaining our customers’ privacy.