Your Success Guaranteed Fixed price implementations are only successful when the company that is performing the implementation fully understands the business requirements of the customer down to the smallest details and performance objectives. The FM:Systems consulting team and our certified industry partners have implemented hundreds of successful IWMS customers by leveraging the thousands of hours... Read more »

We just had our annual FM:Systems User Conference in downtown Raleigh, NC. Our User Conference allows our customers and business partners to spend several days networking with other users of FM:Interact, meet the FM:Systems staff that they work with in person and attend sessions to expand their use of the FM:Interact workplace management suite. The... Read more »

I wrote in January about the need for organizations to begin to measure the utilization of their space in real-time. I covered several factors leading up to this need including the increased mobility of the workforce and the tech reasons that have fueled those trends. The need (and desire) for employees to be able to... Read more »

Leasha Jackson

What is Space Management?

What is Space Management? Simply stated, Space Management involves the management of a company’s physical space inventory. Whether you realize it or not, every organization manages their space one way or another. You might have an automated space management solution, use AutoCAD and Excel spreadsheets or manage your space with printed off floor plans and... Read more »

I’m continuing my “Best Practices for Space Management” series which is the first guide we have published as part of our best practices series. I hope you enjoyed learning about the making of our best practices series, benefits of space management and the top 10 things every facility manager should know about space in my... Read more »

Bert Dreifuss

Ten Ingredients for Great Customer Service

At FM:Systems, we value customer service highly. In 2017, we scored 98% in customer satisfaction, and we are aiming even higher this year. Great customer service doesn’t just happen. Like preparing a gourmet meal, it takes planning, focus, and a lot of time. Here’s my recipe. 1 – Energy If you don’t have it, you’re... Read more »

Leasha Jackson

Introducing the Best Practices for Space Management

Who is FM:Systems and what do they do? I’ll take a moment to give you a little background on FM:Systems and how it has become the leading software solution provider in space and occupancy management. Our Chairman, Michael Schley, founded FM:Systems in 1984 with the vision of creating a flexible, comprehensive facility management system that... Read more »

Leasha Jackson

Why you should attend the 2018 User Conference

The Future of Space Utilization Our annual User Conference is just a few short months away and I am already so excited to have another great year of cutting-edge presentations by industry leaders as well as seeing returning clients and meeting new ones. Year after year our conference continues to grow and it wouldn’t be... Read more »

Brian Haines

Sensor Based Real-Time Space Utilization

Sensor Based Real-Time Space Utilization Building Automation Systems (BAS) have been around for several years and thousands of buildings around the world are equipped with sensor based technology to automate tasks such as turning lights on and off in rooms, adjusting room temperature, reporting fault conditions in equipment etc. Newly emerging trends in the actual... Read more »