FM:Systems Blog

The Key to Defensible Data (Hint: It’s Not Excel)

It’s time for your annual space survey. Are you relying on spreadsheets or DIY solutions to manage one of your biggest assets – the use of your space? If you said yes, then you don’t know how your space is really being used. And there’s a significant cost to not knowing when real estate is... Read more »

FM:Systems Blog

5 Ways CFOs Can Turn Space into Strategy

In a 2016 CFO public sector survey, 90% of CFOs expressed that a key goal was harnessing the power of digital technology and analytics to improve business performance and manage risk. However, most CFOs don’t realize that their outdated methods for measuring the performance of their facilities and real estate is steeped in inefficient manual... Read more »

Wiley Coleman

Space as an Asset for Higher Education Institutions

A couple of years ago one of our higher education clients told me that the reason they decided to invest in an Integrated Workplace Management System (IWMS) was due to a University mandate to “begin treating space as an asset.” To this day, I don’t know that anyone has been able to explain the need... Read more »

What is Move Management? Part 2: Technology to Improve Your Organizations Move Management Process In my first post, “What is Move Management Part 1: How you can better understand your move management process” I talked about what move management is and discussed how the first step in understanding your organizations move management process is to... Read more »

FM:Systems Blog

What is Move Management?

What is Move Management? Part 1: How you can better understand your move management process Simply stated, move management is the process of moving one or more employees from one location to another or in and out of your organization. There are varying types of move management–there are Moves, Adds and Changes (MAC), which are... Read more »

Your Success Guaranteed Fixed price implementations are only successful when the company that is performing the implementation fully understands the business requirements of the customer down to the smallest details and performance objectives. The FM:Systems consulting team and our certified industry partners have implemented hundreds of successful IWMS customers by leveraging the thousands of hours... Read more »

We just had our annual FM:Systems User Conference in downtown Raleigh, NC. Our User Conference allows our customers and business partners to spend several days networking with other users of FM:Interact, meet the FM:Systems staff that they work with in person and attend sessions to expand their use of the FM:Interact workplace management suite. The... Read more »

I wrote in January about the need for organizations to begin to measure the utilization of their space in real-time. I covered several factors leading up to this need including the increased mobility of the workforce and the tech reasons that have fueled those trends. The need (and desire) for employees to be able to... Read more »

I’m continuing my “Best Practices for Space Management” series which is the first guide we have published as part of our best practices series. I hope you enjoyed learning about the making of our best practices series, benefits of space management and the top 10 things every facility manager should know about space in my... Read more »

FM:Systems Blog

Ten Ingredients for Great Customer Service

At FM:Systems, we value customer service highly. In 2017, we scored 98% in customer satisfaction, and we are aiming even higher this year. Great customer service doesn’t just happen. Like preparing a gourmet meal, it takes planning, focus, and a lot of time. Here’s my recipe. 1 – Energy If you don’t have it, you’re... Read more »