FM:Systems Experiences Record Growth in Customer Acquisition and Top Line Revenue

Recently named to the Challenger quadrant of Gartner’s IWMS Magic Quadrant FM:Systems is well-positioned to become the fastest growing vendor in the market

RALEIGH, N.C. – March 22, 2011 – FM:Systems, a provider of integrated workplace management systems (IWMS) and computer-aided facility management (CAFM) software, today announced that Gartner, the world’s leading information technology research and advisory company, recognized the company for its position in the IWMS market. FM:Systems strengths include a truly integrated platform of IWMS modules, an industry-leading services approach and the ease of configuration and deployment of its products.

FM:Systems has experienced significant year-over-year growth over the past five years. This growth includes an average annual 21 percent increase in total revenue and an average annual 27 percent increase in customer acquisition. In addition, the company has seen dramatic demand for its Software-as-a-Service (SaaS) solution with an average annual SaaS revenue increase of 87 percent.

Adds Rob Schafer, research director, IT Asset Management and Procurement, Gartner, “There is often an important distinction between ‘homegrown’ suites and those acquired through merger and acquisition. The former will typically yield tighter, more seamless integration, less complexity, a better, more standardized interface, a more seamless customer experience and often faster and more effective implementations.”

“There are clear benefits and strong ‘stand-alone’ ROIs to be harvested from deploying single IWMS functional modules, but the real payback is derived from integration. The effective integration of these disciplines ideally operates off of a single database with common workflow tools, executive dashboards and robust predefined and customized reporting capabilities. A key IWMS prerequisite to ensuring rapid time-to-value and consequent ROI realization is robust interoperability with other enterprise application systems (such as enterprise resource planning, supply chain management and human capital management), via increasingly robust Web services technologies.”

In the past year, the company has also led the market with technological advances including the addition of products for sustainability, BIM and its recent integration with EPA’s ENERGY STAR® Energy Performance Rating System. “A successful IWMS implementation requires accurate design, construction and building data. FM:Systems is leading the way in extending the Building Information Modeling (BIM) process into facilities management and operations by linking Autodesk Revit software models to the IWMS,” said Nicolas Mangon, building business line director, Autodesk.

“As a product company, we remain focused on delivering the most innovative technology to our growing customer base,” said Michael Schley, FM:Systems founder and CEO. “Whether a company has thousands or hundreds of thousands of employees our products are easily deployed so that customers can begin impacting their organizations immediately.”

Highlights from 2010 include:

  • Growing international presence with the addition of partners in Malaysia, Singapore and Shanghai
  • Launching BIM and Sustainability modules with the release of FM:Interact 8.0
  • Autodesk selecting FM:Systems as its preferred industry partner for building information modeling (BIM) and facility management and transitioned more than 45 percent of Autodesk FMDesktop customers to the FM:Interact Workplace Management Suite
  • JLL selecting FM:Systems as a strategic alliance partner for occupancy planning
  • FM:Systems business partner channel grew 117 percent
  • Sixty new customers chose FM:Systems products
  • FM:Systems headcount grew by 34 percent with significant additions to product and operational teams

About FM:Systems, Inc.
By connecting people, place and process, FM:Systems helps facilities and real-estate professionals improve customer service, reduce costs and increase productivity enterprise-wide. FM:Systems Web-based software improves management of space, occupancy, moves, maintenance, leases and property. Customer results include: real estate costs reduced by 15 percent, move spend reduced by 88 percent, enterprise productivity savings of $1.5 million and an internal customer satisfaction rate of 97 percent.

Many of the world’s leading organizations rely on FM:Systems products, including Ally, CA Technologies, Devon Energy, FINRA, Freddie Mac, Herman Miller, Indiana University, Lockheed Martin, Northwestern University, Novartis Pharmaceuticals, Pfizer, Progress Energy, and Target stores.

FM:Systems is headquartered in Raleigh, North Carolina, and conducts business in the Americas, Africa, Europe and Asia Pacific. For more information about FM:Systems, please visit or call 1-800-648-8030.

Media Contact:
Jennifer Pino
Crossroads Public Relations on behalf of FM:Systems
919-821-2822 office